• Sign In or Join Free
FAQ


 
Q: How to know the situation of my order?
A: log in your account to check your order, if it is still on awaiting shipping statu, pls send email to us to check out the problem.

Q: I buy seperate items in one order and want to get discount?
A: Before payment, pls email to us for this, we will adjust the amount after we caculate.

Q: How many days for delivery?
A: After you order, we will send your order out in 1-3 days. for pre-order item need to be confirmed by Announcement. And the shipping speed just depend on what shipping methods you choose, Post Airmail usally need 25 days, EMS/DHL/Fedex/TNT always need 6-7 days.

Q: If my order over 200$ or more, can i ask for DHL shipping insted of airmail shipping?
A: We need to caculate the total cost first, and then give you answer by email

 
Member
Be Member, To Get 30% Off
Change Account
Wish List
Order Tracking
FAQ & Help
Shipping & Delivery
FAQ
About Us
About YoseneCig